News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Resoundingly Human Podcast

An audio journey of how data and analytics save lives, save money and solve problems.

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Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
443-757-3578

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Students create program, save prison systems millions

Students create program, save prison systems millions

U.S. News & World Report, September 26, 2017

A new algorithm designed by a group of Lehigh University engineering students and their professors has simplified the process of assigning inmates to correctional facilities. The new system not only is expected to save the prison system nearly $3 million a year but also has landed the Lehigh team in contention for the Daniel H. Wagner Prize for Excellence in Operations Research, awarded each year by INFORMS, the leading international association for analytics and operations research professionals. 

What’s the one thing your hospitality biz can do to get your online ratings higher? Take the time to respond to reviews, new study finds

What’s the one thing your hospitality biz can do to get your online ratings higher? Take the time to respond to reviews, new study finds

Western Hotelier, September 26, 2017

The scenario is familiar. Your hospitality brand is under attack online from all sides it seems.  Some reviews are thoughtful but most are not, and you’re worried that your brand will suffer, and your business. According to some new research, the one thing you can do that may make all the difference is to take the time to respond.  According to a forthcoming study in the INFORMS journal Marketing Science, a leading academic marketing journal, management responses can not only lead to higher ratings for businesses, but also more substantive reviews even if they aren’t all positive. 

Polluting Chinese manufacturers: Do their misdeeds drag down the shares of their customer companies overseas?

Polluting Chinese manufacturers: Do their misdeeds drag down the shares of their customer companies overseas?

UCLA Anderson Review, September 19, 2017

Manufacturer contributions to China’s poisonous rivers and life-threatening smog are well documented in the decade since the government started publicizing polluting events and safety violations. But whether environmental ignominy at Chinese businesses is a problem for the thousands of overseas companies that buy their products has been less clear. New research in the INFORMS journal Manufacturing and Service Operations Management by Hong Kong Polytechnic University’s Chris K.Y. Lo, UCLA Anderson’s Christopher S. Tang and Hong Kong Polytechnic’s Yi Zhou, Andy C. L. Yeung and Di Fan finds that Chinese manufacturers that violated environmental regulations drag down the share prices of their overseas customers even more than their own market values.

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