BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations – showing biases like overconfidence of hot-hand (gambler’s) fallacy – yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).
You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.
Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.
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Ramayya Krishnan, dean of the Heinz College of Information Systems and Public Policy at Carnegie Mellon University, has been elected as president of the Board of Directors at INFORMS, an international association of operations-research and analytics professionals and students.
The results of a forthcoming study in the INFORMS journal Marketing Science looking at the broader impact of calorie labeling on menus suggests that posting calorie info can not only induce more healthful choices by consumers in a restaurant, but may also affect how consumers review restaurants and redirect consumers towards more healthful options within restaurants.
A new computer program, developed by a team from Lehigh University, that matches inmates with suitable prisons has saved the Pennsylvania Department of Corrections about $3 million in its first year. Officials said it has resulted in fewer prison assaults, shortened wait times for treatment programs by nearly two months, reduced the number of prison transfers and lightened the workload of corrections staff. In recognition of their development, the Lehigh University team has received the INFORMS Wagner Prize, the top international prize in the field of operations research practice.
Robin Qiu, professor of information science at Penn State Great Valley, is this year’s recipient of the Volunteer Service Award from the Institute for Operations Research and the Management Sciences (INFORMS). Established in 2016, the award recognizes exceptional volunteer service to the organization.
The most powerful technique to increasing ratings is to respond to customer reviews. According to a forthcoming study in the INFORMS journal Marketing Science, managerial responses to reviews not only create higher ratings, but more accurate assessments as well. The authors of the study analyzed tens of thousands of hotel reviews from TripAdvisor where approximately one-third of reviews garner a response from management.
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