News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations – showing biases like overconfidence of hot-hand (gambler’s) fallacy – yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Ashley Smith
Public Affairs Coordinator
INFORMS
Catonsville, MD
[email protected]
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When it comes to looking for jobs, it’s not how many you know, but how well you know them, according to new research

When it comes to looking for jobs, it’s not how many you know, but how well you know them, according to new research

News Release, August 30, 2017

CATONSVILLE, MD, August 30, 2017 – While online networking sites enable individuals to increase their professional connections, to what extent do these ties actually lead to job opportunities? A new study in the INFORMS journal Management Science finds that, despite the ability to significantly increase the number of professional connections and identify more job leads with limited effort on these sites, unless the connection is a strong one, they typically will not lead to job offers.

3 distractions in your workplace (and how to overcome them)

3 distractions in your workplace (and how to overcome them)

Entrepreneur, August 29, 2017

Many employers hide behind a common misconception: If they set big goals, employees will be pushed to exceed expectations and reach peak performance. These are commonly referred to as "stretch goals," which are set beyond current capabilities. As a June study from the INFORMS journal Organization Science found, stretch goals actually undermine performance for most organizations - 80 percent of participants at the companies surveyed had failed to reach their assigned stretch goal.

Without outlet stores, profits would decline 23%

Without outlet stores, profits would decline 23%

Fierce Retail, August 28, 2017

According to a recent study by Donald Ngwe of the Harvard Business School, "Why Outlet Stores Exist: Averting Cannibalization in Product Line Extensions," which was published by INFORMS, outlet store lifts the sales and profits of the flagship brand, instead of cannibalizing sales and profits.  

Response to natural disasters like Harvey could be helped with game theory

Response to natural disasters like Harvey could be helped with game theory

Chicago Tribune, August 29, 2017

Following the devastation caused by Hurricane Harvey in the Houston area, Anna Nagurney, INFORMS member and professor at the University of Massachusetts Amherst, discusses how game theory could help improve natural disaster response, in particular, better ensuring the right supplies are getting to those in need.

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