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A collection of press releases, audio content and media clips featuring INFORMS members and their research.

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News Release

While generative AI (GenAI) can help define viable objectives for organizational and policy decision-making, the overall quality of those objectives falls short unless humans intervene.

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News Release

Travelers systematically give restaurants higher online ratings than locals do, revealing a “tourist bias” that could distort how diners and platforms interpret online reviews.

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News Release

Prepopulating e-commerce search bars with trending or personalized keywords can meaningfully increase both purchasing and consumer spending. 

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Amazon’s Pandemic Savior Complex

Amazon’s Pandemic Savior Complex

Medium, March 19, 2020

Year after year, Jeff Bezos and his Amazon juggernaut have claimed bigger and bigger chunks of a growing and sweeping collection of industries — electric vehicles, cloud computing, movie making, and gourmet foods. But now Amazon has improbably also become the most central economic player in the country apart from the Fed itself — the omnipresent channel for what seems like all surviving commerce as Covid-19 increasingly brings business to a standstill.

How to Triage Patients Who Need Intensive Care

How to Triage Patients Who Need Intensive Care

Scientific American, March 20, 2020

Patients with COVID-19 have inundated hospitals in Italy, forcing doctors to make agonizing decisions about who should receive lifesaving care. Patient surges could soon demand distressing triage decisions in U.S. intensive care units (ICUs), too. As of Thursday, there were more than 13,000 confirmed cases in the U.S., and the nationwide death toll had risen to 175.

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