News Room

A collection of press releases, audio content and media clips featuring INFORMS members and their research.

AI Thinks Like Us – Flaws and All: New Study Finds ChatGPT Mirrors Human Decision Biases in Half the Tests
News Release

BALTIMORE, MD, April 1, 2025 – Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations showing biases like overconfidence of hot-hand (gambler’s) fallacy yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

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In 2025, you can’t have an effective democracy without data literacy
Media Coverage

You are swimming in an ocean of data and don’t even realize it. All around you are invisible amounts of data that would be staggering to try to comprehend. Thousands of smartphones and smart devices are talking to, sending and downloading vast amounts of data, video, audio, words, numbers, images, you name it. Everything from the latest movie on Netflix to someone’s radiology results from a cancer screening.

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Shell Shocked: How Small Eateries Are Dealing With Record Egg Prices
Media Coverage

Mom-and-pop businesses are trying to adapt to the soaring cost of eggs. The owners of four egg-centric restaurants across the country show how they are coping with this threat to their livelihoods.

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Together, Ebook Reviews And Previews Boost The Likelihood Of A Purchase By 30%

Together, Ebook Reviews And Previews Boost The Likelihood Of A Purchase By 30%

Forbes, February 2, 2020

It’s considered common knowledge that book reviews are a big compontent of successful marketing for an author. But a new study just added a wrinkle: The research shows that combining ebook reviews with a preview of the book itself makes viewers meaningfully more likely to buy a copy than either the review or the preview by itself.

Study looks at the effectiveness of drone delivery for e-retailers

Study looks at the effectiveness of drone delivery for e-retailers

Electronics 360, January 31, 2020

Researchers from the University of Waterloo conducted a study on the desirability and reality of using drone delivery for e-retailers. The study looks at the cost and effectiveness in certain population areas and locations.

Responding to the coronavirus threat using lessons learned from Ebola

Responding to the coronavirus threat using lessons learned from Ebola

The Washington Times, January 30, 2020

In 2014, when Ebola appeared to threaten the United States, calls for restricting travel, including limiting visas to possible travelers from infected areas, were fortunately never implemented. Now, with the surfacing of the coronavirus threat, the lessons we learned from the Ebola outbreak may be useful to reduce population risk.

 Likelihood of E-Book Purchases Increase 31% By Combining Previews and Reviews According to New Research

Likelihood of E-Book Purchases Increase 31% By Combining Previews and Reviews According to New Research

News Release, January 30, 2020

CATONSVILLE, MD, January 30, 2020 – New research in the INFORMS journal Information Systems Research finds that the purchasing decision of customers considering buying e-books is significantly influenced through easy access to a combination of e-book previews and reviews, resulting in a staggering 31% increase in a consumer’s likelihood to purchase an e-book. When exposed to either previews only or online reviews only, purchase likelihood is between 7 and 17%.

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