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Can Facilitating Multichannel Usage Improve Customer Value for Firms?
...How does reducing customers store access costs affect the quantity and nature...

Examining Formation Process and Antecedents of Online Privacy Concerns
...This study investigates the formation process of privacy concerns by developing ...

Crowd-Squared: Amplifying the Predictive Power of Large-Scale Crowd-Based Data
...Large-scale data generated by crowds provide a myriad of opportunities for ...

Inside Story
...In search of history...

Platform Investment in Third Party Content Development
...Many two-sided platforms (e.g. eBay, Google, iOS, Android, Twitter, Amazon, etc...

PuzzlOR
...Any port in a storm...

Firms' Social Media Efforts, Consumer Behavior, and Firm Performance: Evidence from Facebook
...This study theorizes and empirically examines how firms' social media efforts - ...

Harrison Schramm, CAP
...What was your best INFORMS experience?Being the Five Minute Analyst in ...

Customer Data Acquisition and Selection: A Value-Based Design and Analysis
...In this paper, we study customer data acquisition and selection problem when the...

Informs News: Conference chair Maher Lahmar - Welcome to the best show in Vegas!
...Maher LahmarFollowing is an interview with Maher Lahmar, solution executive, ...