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All search results for . 15361-15370 of 21185 results.

Customers are from Mars, Managers are from Venus
...Customers are from Mars, Managers are from Venus: Deriving Customer Satisfaction...

Understanding Word-of-Mouth and Customer Engagement on Facebook Business Pages
...This paper studies user-generated posts on Facebook business pages and their ...

An Optimal Effort Allocation and Release Policy for Agile Software Development
...Incremental development and release has the obvious advantage that users begin ...

Can Lower Ratings Drive Higher Demand?
...Can Lower Ratings Drive Higher Demand? Exploring the Role of Online Reviews in ...

Impact of Piracy on Information-Goods Supply Chain
...Prior literature on piracy routinely assumes that a single entity (i.e., "...

Brian T. Denton
...Professor, Industrial and Operations Engineering, University of Michigan...

Social Influence in Online Social Games
...Social Influence in Online Social Games: Understanding its effect on Willingness...

Nicholas G. Hall
...Nicholas G. Hall served as the 24th President of INFORMS in 2018. Previously he ...

Exploring the Relationship between Local Market Structure and Digitized Customer Experience
...We analyze how local market conditions affect the quality provisioning decisions...

Can Facilitating Multichannel Usage Improve Customer Value for Firms?
...How does reducing customers store access costs affect the quantity and nature...