Media Coverage

Media articles featuring INFORMS members in the news.

Most Recent Media Coverage

Topic

Marketing Science: Tension between sales and market managers

March 2, 2015

It all starts with the sales rep. He or she is on the front line of the battle for corporate revenue. They also are the first and sometimes last contact point a customer has with the company. So who better than to turn to about advice on said customers, correct, than the sales rep? For that reason, when the sales rep urge headquarters to come down a notch on pricing, their opinion should seriously be considered, right?

Maybe, according to academic research on the subject—but first have the sales reps strenuously argue the case as to why a price should be lowered.

So found a study that ran in the November issue of Marketing Science, a publication of the Institute for Operations Research and the Management Sciences (INFORMS).

The study, called "Why do sales people spend so much time lobbying for low prices?" was conducted by Duncan Simester, the Nanyang Technological University Professor of Management Science, and Juanjuan Zhang, Associate Professor of Marketing, both at the MIT Sloan School of Management.

Looking for Big Pay, Less Stress? OR!

January 16, 2015

Operations research analyst is another high-growth job in the business sector. These data miners can be involved in everything from logistics to manufacturing, looking to enhance a company's profitability and cost efficiency. In 2013, the typical salary was pushing $75,000 annually, but analysts in New York, San Jose and San Diego often earn more than $130,000.

Survey shows most organizations don't have plan in place to assess their analytics maturity

November 13, 2014

According to a new INFORMS survey of 230 business, government and academic representatives released today, the concept of "analytics maturity" is important or very important to their businesses (65 percent). Yet, 82 percent of those same respondents admitted they do not have a plan, model, or any other mechanism in place for measuring the efficacy or maturity of their analytics best practices over time.

Some 47 percent of those surveyed attributed the lack of analytics maturity modeling to the fact they don't believe it will help their businesses thrive, while 21 percent said they cannot afford an analytics maturity model solution.

"The ability to fully assess the maturity level of an organization's analytics best practices is paramount to their efficacy," said Aaron Burciaga, senior manager, operations analytics at Accenture. "With more access to information than ever before, organizations must have a strategy in place for how they leverage data and analytics, and assess the maturity of their programs to empower decision making and drive organizational strategy."

Executive Pay: The final reckoning

October 23, 2014

IN HIS book, “Capital in the Twenty-First Century”, Thomas Piketty argues that it is impossible to find an “objective basis” for the high salaries of senior executives in terms of their individual productivity: they pay themselves such exorbitant sums simply because they can. However, in a forthcoming paper in Management Science, an American journal, two academics claim to have found such an objective measure, and conclude that most bosses are not overpaid.

In their study, Bang Dang Nguyen of the University of Cambridge’s Judge Business School and Kasper Meisner Nielsen of the Hong Kong University of Science and Technology looked at how firms’ shares react when the chief executive or another prominent manager dies suddenly. They identified 149 cases of this happening at American companies between 1991 and 2008.

Marketing Science Study: Skillfully Use Product Placement

October 15, 2014

Consumers have become highly adept at avoiding television advertisements. We switch channels, divert attention to our tablets and phones, and of course fast-forward through ads on our DVRs. Partly in response to this loss of attention, marketers are increasingly focused on product placement as an alternative way of exposing us to their brands. After all, product placement is innately much harder to skip given its integration into the actual program content.

Most academic research on product placement has primarily considered it as a separate persuasive technique independent from the commercial break advertising. That is, mirroring early research on TV advertising, research has focused on how product placement influences viewers’ recall of and attitude toward brands. However, this overlooks the possibility that product placement in a show might influence the likelihood of viewers watching an advertisement for related products at the next commercial break.

In research just published in Marketing Science, my colleagues David Schweidel of Emory University and Natasha Foutz of the University of Virginia and I began to explore whether such synergies exist.

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Artificial Intelligence

Chinese AI app DeepSeek surges in downloads, causes major loss on Wall Street

Chinese AI app DeepSeek surges in downloads, causes major loss on Wall Street

FOX2, January 28, 2025

A Chinese AI startup is gaining popularity, amassing tons of downloads shortly after the app’s debut. DeepSeek’s flagship model is free, but the organization charges users who connect their own applications to DeepSeek’s model and computing framework, the Wall Street Journal reported.

Don’t Fight DeepSeek, Learn From It

Don’t Fight DeepSeek, Learn From It

Barron's, January 27, 2025

A new Chinese artificial intelligence tool has sent shock waves through the U.S. tech community. The AI lab DeepSeek claims to have developed a model on a tiny budget that can outperform similar Western models in terms of cost and performance in math. China, it seems, continues to innovate in advanced technologies despite extensive U.S. efforts to contain their growth.

Healthcare

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

Supply Chain

New Study Shows How Ukraine War Impacts Global Food Supply Chain, Urges Alternative Routes For Grains

New Study Shows How Ukraine War Impacts Global Food Supply Chain, Urges Alternative Routes For Grains

Where the Food Comes From, January 20, 2025

A groundbreaking new study in the INFORMS journal Transportation Science reveals the severe and far-reaching consequences of Russia’s full-scale invasion of Ukraine on global food security. The research highlights an urgent need to address disruptions in the transportation of Ukrainian grains, which have caused dramatic price spikes and worsened food insecurity worldwide, particularly in vulnerable regions such as the Middle East and North Africa.

Port automation is a sticking point for dockworkers union

Port automation is a sticking point for dockworkers union

Marketplace, January 2, 2025

Dockworkers on the East and Gulf coasts could go on strike again in less than two weeks if they don’t reach a contract agreement with ports and shippers. Talks are set to resume next week, according to Bloomberg. The main sticking point between the two sides? Automation.

Climate