Media Coverage

Media articles featuring INFORMS members in the news.

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Electronics Supply Chain Disruptions: The Saga Continues

Electronics Supply Chain Disruptions: The Saga Continues

EMS Now, July 7, 2022

Despite the political rhetoric, the world has continued to rely on China-centric global supply chains over the COVID-19 pandemic.  Shanghai’s 2-month lockdown disrupted operations at the factories and at the world’s largest port, creating even greater ramifications for China and the world than the impact from an earlier lockdown in the tech hub of Shenzhen. In late April, Apple warned that the lockdown in China could affect its revenue by as much as $8 billion.

Inside the War on Fake Consumer Reviews

Inside the War on Fake Consumer Reviews

Time, July 6, 2022

When Kay Dean turned her keen detective’s eye on the reviews for a Toronto dental clinic, she quickly discovered something alarming. The reviewers behind the clinic’s glowing testimonials had also reviewed an array of obscure small businesses across North America and Europe. A dry cleaner in Florida, a locksmith in Texas, an electrician in the UK, and more: a handful of reviewers recommended the same 14 companies. Even more tellingly, many reviews appeared word-for-word on both Facebook and Google under different names.

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Artificial Intelligence

Study finds ChatGPT mirrors human decision biases in half the tests

Study finds ChatGPT mirrors human decision biases in half the tests

Celebrity Gig, April 2, 2025

Can we really trust AI to make better decisions than humans? A new study says … not always. Researchers have discovered that OpenAI’s ChatGPT, one of the most advanced and popular AI models, makes the same kinds of decision-making mistakes as humans in some situations—showing biases like overconfidence of hot-hand (gambler’s) fallacy—yet acting inhuman in others (e.g., not suffering from base-rate neglect or sunk cost fallacies).

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

Why 23andMe’s Genetic Data Could Be a ‘Gold Mine’ for AI Companies

TIME, March 26, 2025

The genetic testing company 23andMe, which holds the genetic data of 15 million people, declared bankruptcy on Sunday night after years of financial struggles. This means that all of the extremely personal user data could be up for sale—and that vast trove of genetic data could draw interest from AI companies looking to train their data sets, experts say.

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Healthcare

Want to reduce the cost of healthcare? Start with our billing practices.

Want to reduce the cost of healthcare? Start with our billing practices.

The Hill, March 11, 2025

Robert F. Kennedy Jr., as the new secretary of Health and Human Services, is the nation’s de facto healthcare czar. He will have influence over numerous highly visible agencies, including the Centers for Disease Control and Prevention, the National Institutes of Health and the Food and Drug Administration, among others. Given that healthcare is something that touches everyone’s life, his footprint of influence will be expansive. 

We all benefit from and are hurt by health insurance claim denials

We all benefit from and are hurt by health insurance claim denials

Atlanta Journal Constitution, January 23, 2025

Health insurance has become necessary, with large and unpredictable health care costs always looming before each of us. Unfortunately, the majority of people have experienced problems when using their health insurance to pay for their medical care. Health insurance serves as the buffer between patients and the medical care system, using population pooling to mitigate the risk exposure on any one individual.

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Supply Chain

Tariff fight continues between U.S. and China

Tariff fight continues between U.S. and China

FOX News, April 18, 2025

Oklahoma State University's Sunderesh Heragu joins LiveNOW's Austin Westfall to discuss the evolving economic landscape after President Trump implemented tariffs on some of our biggest trade partners. Most tariffs have been halted for now -- but not with China. Beijing and the White House have levied steep tariffs on each other. Trump announced that tariffs on China would reach 145 percent. In response, China imposed 125 percent tariffs on U.S.-imported goods.

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Climate

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