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A collection of press releases, audio content and media clips featuring INFORMS members and their research.

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News Release

A new AI model predicts which short-form videos triggering suicidal thoughts in vulnerable viewers pose higher risk before they reach large audiences, which can improve user safety.

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News Release

While generative AI (GenAI) can help define viable objectives for organizational and policy decision-making, the overall quality of those objectives falls short unless humans intervene.

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A man walks between two gigantic mounds of discarded clothes
News Release

A new study finds that telling consumers their returned items will be “kept out of landfills” significantly increases participation in take-back programs; telling them they may be resold? Not so much.

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New Research Finds Popularity Distance Between a Visited Restaurant’s Location and a Person’s Hometown Biases their Online Rating up to 11%

New Research Finds Popularity Distance Between a Visited Restaurant’s Location and a Person’s Hometown Biases their Online Rating up to 11%

News Release, February 6, 2020

CATONSVILLE, MD, February 6, 2020 – Product reviews and ratings have a strong impact on consumer consideration. In restaurant reviews, new research in the INFORMS journal Information Systems Research shows that location bias, based on the popularity difference between the reviewer’s hometown and the distance to their destination, can affect a reviewers online rating by as much as 11%. 

No flights when you want them? Throw some math at the problem!

No flights when you want them? Throw some math at the problem!

Concord Monitor, February 3, 2020

Recently I flew to D.C. to visit my family and had to get up at 4:30 a.m. to make my flight in Manchester because the next flight was way too late. Between yawns, I muttered deprecations about American Airlines all day.

Together, Ebook Reviews And Previews Boost The Likelihood Of A Purchase By 30%

Together, Ebook Reviews And Previews Boost The Likelihood Of A Purchase By 30%

Forbes, February 2, 2020

It’s considered common knowledge that book reviews are a big compontent of successful marketing for an author. But a new study just added a wrinkle: The research shows that combining ebook reviews with a preview of the book itself makes viewers meaningfully more likely to buy a copy than either the review or the preview by itself.

Study looks at the effectiveness of drone delivery for e-retailers

Study looks at the effectiveness of drone delivery for e-retailers

Electronics 360, January 31, 2020

Researchers from the University of Waterloo conducted a study on the desirability and reality of using drone delivery for e-retailers. The study looks at the cost and effectiveness in certain population areas and locations.

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